RAC Warranty

What They Say

We were on our way to a different garage in Cardiff just to see what an Audi Q7 looked like in the flesh before we decided to buy one. However on passing this garage one caught my husbands eye so we turned around and went for a look. It had everything that we wanted and more but was a bit more expensive than we'd planned. The very friendly salesman gave us the keys to have a look and asked if we wanted any bottles of water. He gave us his sales card and we left, not even bothering with the other garage. After a couple of days we were still thinking about this Audi with all the added extras so we decided to go and have another look. The salesmen were so friendly, they offered bottles of water and said to help myself in the fridge. Even though the car was right at the back by the fence they got it out for us to have a test drive, it was amazing and so comfortable. We came back and I saw one of the salesman carrying a pint of strongbow so I jokingly made a comment and he said it was for a customer and asked if I wanted one. When I said no thank you he asked if we wanted any other drinks or ice cream. We went inside to chat to a different salesman and I was offered a glass of prosecco which I accepted as I wasn't driving home. We ended up buying the car as it was too nice to let go. 2 days before we were due to part exchange and pick the new one up a bus hit the mirror on mine while I was doing the school run. I was gutted thinking that the garage would never take mine as part exchange as I now had to go through the bus company to get it repaired. My husband phoned them up and they were amazing and said not to worry and to still come down as planned. I started the claims process for the mirror and now the car garage are dealing with the claims company directly and told us not to worry about anything. On the day of exchange the Audi was all ready waiting for us. Switchover was so easy and straightforward. I have told all my friends about this garage and highly recommend it. The salesmen are friendly and approachable. None of them were pushy like some garages that you go to. Nothing is too much trouble for them. As a bonus you also get any drink of your choice � Between us my husband and I have bought a few cars in the past and never have we gone into a garage and been offered ice creams and a selection of alcoholic and non alcoholic drinks. We would definitely come back here in the future and would recommend the place to anyone looking for a new car

Lyndsey Price