Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

John G
I recently bought a range Rover Vogue from Cardiff trade sales, I was greeted with a warm welcome and a friendly face. The owner Lee and his staff could not have been more helpful to myself and my wife nothing was too much trouble. I would highly recommend buying a car from Cardiff trade sales.
Carolyne A
Amazing customer service, will definitely buy from these guys again. And will be telling my friends about them. They went above & beyond to help me choose the right car. Aaron was the sales guy & called me back to answer my questions before I made my mind up he wasn't pushy which I find u get in the larger car superstores.
Professional, Courteous, Very satisfied !!! 5***

Very efficient and professional service. Both sales men were very diligent in ensuring the car was in perfect working order. Communication was 5*. Would 100% recommend Cardiff Trade Sales!!
Superb service. Good honest sales team. I dealt with Dean who was very honest and knowledgeable. Cannot fault at all. Thank you! Car is amazing and 100% as described.
Thank you Cardiff trade sales , for the fab service I had on Sunday ,the customer service was excellent.The two gentlemen that helped me out ,of a horrendous situation were so helpful and dealt with everything, I can't recommend this garage enough , thank you again x
Amazing service from Mike in purchasing my first car, would highly recommend. Taken care of all my needs for me, professionally and efficiently!
Great customer service and great aftercare. I highly recommend. Will definitely be returning 👍🏼
I recently used Cardiff trade sales to purchase our new family car and we are over the mood lee and his team were spot on sorting our every need it was a pleasure and I'll be returning wen I want an upgrade 🔥🏴󠁧󠁢󠁷󠁬󠁳󠁿👆🏽
Hi I was looking through Facebook as you do I came across cardiff trade sales, just to say I bought a car off them a few years ago back in 2008 it was a BMW X5 4.6is estoril blue I had the car for 6 years, what I will say I had 6 years of trouble free motoring this company goes above and beyond the call of duty if you are looking for a 2nd hand car and want reliability in my personal experience these are the guys to go to. Keep up the good work.
danielle m
The biggest thank you to mike and lee at Cardiff trade sales for making mine and Wilson's dram come true.. can't recommend these guys enough 😀😀😀😀
sam c
The staff their were very well mannered and polite. They catered to all my needs and helped me with everything I needed. The car was in excellent condition and an absolute pleasure to drive. I would highly recommend anyone to visit if in need of a new car.
Paul Burford
Excellent people to do business with. Cars are top class
Phil S
From my initial enquiry with Mike and Dean the guys made sure that I was answered swiftly and efficiently. When I picked up my car I was astonished at how they ensured I was completely happy with the purchase and I had all the necessary info, great car great guys--I will be back!
paul g
Bought a car last week and the revive was first rate. Had to call today for some additional things and was given clear guidance.
Customer service is great and quality cars too.
Heather B
Nice range of cars to look over in an unpressurised atmosphere. Staff are helpful and far from pushy. Great service from everyone. Pity more car sales dont take Cardiff Trade Sales example, but then, thats CTS ace up their sleeve to make them winners.
Called into Cardiff Trade Sales as I was looking for a specific car, the friendly staff sat me down gave me a coffee, they then told me about their Vehicle Sourcing,
True to their word within a week I had a call from Mike to say they had found my car and it was in stock.

I turned up to find the car presented to a very high standard,

No pressure selling they offered me a test drive on my own, to take it to a garage of my choice,

The overall experience was first class well recommended.
Catherine Colgan
Friendly and helpful staff highly recommended
Bought my Audi A1 from this garage and "Dean" was dealing with me, he was very helpful and also a great help with the questions i had, Also sold me a great car :)
Cant speak highly enough of this business excellent service professional and supplied me with a lovely mercedes would recommend and will use again, friendly and down to earth 10 out of 10
Excellent service, well mannered staff. Car was in immaculate condition. Catered to all your needs, would highly recommend anyone to visit for a test drive, a general look or to buy their car.
My son pick his audi A5 up this morning the car was sanitizer and valeted and was presented to him in immaculate conditions the staff were very professional and there customer service was brilliant they spent time explaining everything to him following covid rules. I wouldn\'t hesitate to recommend Cardiff Trade Sales to friends and family.
We had been searching for a VW Transporter van for some time and on a whim, popped into Cardiff Trade Sales where we first met Mike. He listened to our requirements and the next week, we were passing and popped in and there it was, the perfect van that we had been looking for. Mike had listened to us and on the forecourt stood our new van, Bryn . We bought it there and when we arranged to pick Bryn up the following week, Mike promised that it would have a brand new MOT, carpeted inner rear walls and a spray over the front bumbler to eliminate the inevitable stone chips. Mike didnt disappoint, Bryn looked immaculate and we were extremely pleased with the results. There were a few teething problems, but this is where Mike and his Mechanics stood out and proved their word was their bond. The after-sales service was absolutely fantastic and they never let us down on their promises. We thoroughly recommend Cardiff Trade Sales to anyone who is looking for their next vehicle.
ripon miah
My first visit to Cardiff trade sales i be honest it was first class service my man Dean what a gentleman the service i got from him cannot forget it absolutely delightful with my purchase more like over the moon hahaha!.I will be back
Harriet Adams
I recently purchased a car from Mike and the service was fast and excellent. I couldn\'t be more than happy with my car, I love it and would definitely purchase from here again and also recommend to family and friends. Thank you !! :)
Picked up my i8 a week ago, Great service from the sales team, all round a good experience would recommend to anyone looking for a hassle free purchase.
Very happy with my Volvo V60 R-designe D4. Would highly recommend to any one and will certainly be coming back for my next car. Friendly helpful service.
A big thank you to Cardiff trade sales team, for all of the help you gave me in buying my car today. Mike is very professional and helpful and went out of his way to get me on the road. All the guys are great to talk to and very easy to get on with, I wouldn\'t hesitate to recommend to for a good quality car at a very affordable price.
sarah j
We are so happy with the excellent service provided, nothing was too much trouble to sort out which was a refreshing surprise. We are so happy with our new car and would definitely recommend to others.
chris lewis
:Purchased a VW Transporter from Cardiff Trade Sales over the weekend. Customer service was brilliant (Mike) with no hassle and completely stress free. Explained what I was after and this was met with none of the fuss usually received from used car sales business\'. Picked the van up the following day with new MOT and they had obviously spent a lot of time shining it up. 1st class professional service (with free coffee!). Thank you Cardiff Trade Sales :-)
Our family has bought 5 cars from Cardiff Trade Sales and wouldn\'t go anywhere else .No hard sell and brilliant friendly team. The after sales service is superb and I would highly recommend you buy your car here . Thank you all we will be back
Simon Morgan
Absoulutely A1 sevice all round, delighted with the Jaguar XE R Sport that I purchased from Cardiff Trade Sales on Friday 13th November 2020, Mike was a pleasure to deal with and everything was smooth from start to finish, Excellent Customer Service, will be purchasing from here again and thanks again Mike I love the car.
Paul Reed
Picked up my i8 a week ago from Mike, Great service from the sales team, all round a good experience would recommend to anyone looking for a hassle free purchase
Nigel Palmer
Very happy with my Volvo V60 R-designe D4. Would highly recommend to any one and will certainly be coming back for my next car. Friendly helpful service
:A big thank you to Cardiff trade sales team, for all of the help you gave me in buying my car today. Mike is very professional and helpful and went out of his way to get me on the road. All the guys are great to talk to and very easy to get on with, I wouldn\'t hesitate to recommend to for a good quality car at a very affordable price.
Sarah Jacobs
We are so happy with the excellent service provided, nothing was too much trouble to sort out which was a refreshing surprise. We are so happy with our new car and would definitely recommend to others.
Chris Lewis
:Purchased a VW Transporter from Cardiff Trade Sales over the weekend. Customer service was brilliant (Mike) with no hassle and completely stress free. Explained what I was after and this was met with none of the fuss usually received from used car sales business\'. Picked the van up the following day with new MOT and they had obviously spent a lot of time shining it up. 1st class professional service (with free coffee!). Thank you Cardiff Trade Sales :-)
Wanted to extend my gratitude to you personally. I am not the easiest customer to please, I know that as I have high exacting standards.
But, the car you supplied is outstanding in many ways. Not only have you provided a first class vehicle, you deliver it to our door and threw in a comprehensive warranty.

I have bought many cars, I am passionate about cars and the service you have provided is exceptional, so thank you Mike, you have gained my trust in our future dealings.
We need to get another Mercedes soon, either a GLA 220d or an ML350d, so rest assured, I will be giving you first option on supplying it.

I have bought from auction, glitzy main dealers, used car dealers, but no one compares to the level of service and quality of product you have provided us with. I am thrilled with the car & your professional service.

Thank you once again,
Michael Green
I aways looked on autotrader to see if the car I liked was in there private or trade . A Jaguar cab a deep red one came up for sale by Cardiff Trade Sales . It was only in the autotrader for one day when I phoned the following morning .The sales man explained that it was in immaculate condition with only 17500 miles on the clock and with all the history to back it up mots and service record. So I sent them £500 to hold it . When it arrived a week later at the time he said it would ,it was in immaculate condition as the sales man had said inside and out and had just been serviced and with a new mot. Whats more I didn\'t want the tyer repair kit but instead I wanted the space saver wheel. In that week he had sourced a new one and sent it to me . In all I found Cardiff Trade Sales a very good company to do business . with . The car was just what I had been looking for and at a reseasonable price , Thankyou Mike
Michael Porter
Bought my second car from Cardiff trade sales and will be going back again if I decide to buy another, service from staff was first class and sale process was explained in great detail and a very friendly manor, no pressure of sales team ( like I did have a carhop etc) like to say thanks to the team for their first class service .

"Amazing value, great customer service "

Can I just say what an amazing experience I had with these guys today. I got myself the car of my dreams at a price I could afford. I felt they listened to me, without jumping on me as I walked onto the site!! Would definitely recommend & will be returning to buy my next car. Thanks very much.
Having bought a Mercedes Benz from Cardiff Trade Centre I can thoroughly recommend these people. I actually traveled from Derbyshire to Cardiff, pretty much an 8 hour round trip and am very glad I did. Everything was as it should be, they had clearly taken the trouble to check the car carefully and put a coffee in my hand as soon as I got there. They seem to carry quality stock at good prices, yet they still gave me top px price on my car against the Mercedes. No if's or but's once I got there, just sorted the paperwork and got me comfortable in my new car. Even the clock had been set correctly. This is how buying a car should be, made especially easy by pleasant, friendly people. Next time I'm considering a car purchase, I'll be checking their stock
Mark Andrews
myself and my daughter recently purchased two cars from Cardiff Trade sales, and they were brilliant. the car were exactly what we were looking for. the sales process was superb, and trouble free. we had a few minor problems with both cars and they sorted them out without hesitation. can not recommend them enough
I decided it was time to change my car after 10 years,I specifically wanted a first class condition X5,after searching on the net,I was led to this company,which strangely my daughter had purchased from two years prior.

What I found completely shocking was the sales process,they were not pushy at all,did not even try to sell me the car I had come to view,they ensured that myself and my wife were comfortable.
Due to the fact of the price and the product it was a no brainier.
the principle sales man for us could not have been any more professional, the owner of he business allowed him to operate and do his job,he interjected to make sure that we were fine and understood the process.
We waited three days for the car to be MOTD and processing of relevant paperwork and a valet.
On the day of collection the car was absolutely gleaming and ready to a beautiful surprise my wife was also presented with a bottle of expensive champagne all because when she was offered a drink of water in the office she remarked she only drank champers...she was joking.
We whole heartedly recommend this company to anyone tired of hard sell patter and want to experience a new way of such an expensive purchase.
Should you wish to verity this I am also happy to supply pictures of my new car......if Calsberg made Car would be Cardiff Trade Sales Ltd.....their is simply no other choice .....
just bought Vauxhall Astra from Cardiff trade sales .All round their professional approach was excellent I felt they didn't push themselves on you .They have a great selection of quality used cars top marks
I just bought a glorious Mercedes cl500 2011 from Cardiff trade sales, & i can honestly say from the moment i called to enquirer ref the car, its all been very smooth.

The car came with full rac warranty & had been very well cared for..

I bough the car long distance being form Aberdeen, therefore i bought unseen, however when i arrived after a long day of delayed flights i could not believe the quality of the cars finish.. of which was as described.

I would very much recommend anyone who want to buy a quality car to call Cardiff trade sales, as these guys sell genuinely top class cars, & ensure they are well checked, prior to collection.
I recently purchased a Toyota Verso from here and the whole process was made so easy and stress free by the very helpful sales guy, I would recommend them to anyone after the experience I had which was far superior to any I have had in dealing with other car sales showrooms in the past, well done team Trade Sales Wales
I recently purchased a lovely BMW 3 series from these guys, the whole process was so easy from beginning to end. The sales guy was so helpful from taking the initial call right through to me collecting the car, would definitely recommend this place to anyone looking for there perfect car
“Fantastic customer service ”
Where shall I start bought a lovely BMW from this garage, I'm over the moon with my vehicle, but the guy who served me was so professional from answering my initial call right through to me collecting the vehicle, everything went so smoothly will definitely recommend and will be returning when I'm due an upgrade
"Great Cars, Great Service! "
Just purchased an Audi A3 from Cardiff Trade sales at a fantastic price, dealt with by one of the team, who was very professional from the start, asked what kind of car we were looking for and would the Audi fit our needs. Loved the Audi from the first test drive, the car was clean, well kept and in great condition. It was pointed out that the front arm rest had been broken and a new one had been ordered from the main dealer, there was a mark on the front leather seat and there were also a number of scuff marks on the alloys again this would also be rectified if I purchased the car.
True to his word when I picked the car up a week later all the work had been carried out to a high standard and the car looked like it was brand new. I was kept updated throughout the week where they were with the car and this what customer service is all about.
I would defiantly recommend Cardiff Trade Sales to friends and will defiantly return to the team to purchase my next car.
Superb Service Cardiff Trade Sales

Mike who sold me my BMW was fantastic! ( He was so patient helping me make a decision and after 2.5 long hours of me test driving various lovely cars, I didn't feel pressurised at all.
The service was brilliant and the stock range is fantastic! I am more than happy with my car and couldn't recommend Cardiff Trade Sales any more highly.
Thanks again
"Best garage in cardiff!!!!"

recently bought an audi from cardiff trades sales and i dont usually go out of my way to write a review for service when its good but ive had to make an exception for this company because ive bought alot of cars from garages and always had problems. not in this place! i was looked after from the word go and couldn of had a better service. the car was practically brand new when i collected the car and the turn around was so quick. really pleased and will be back again
"Excellent service"
Bought my 08 saab 93 a while ago for 6k..mileage was 40k!! Excellent price tbh and still this car is worth every penny, quality, service and a good price for my p/x also..would definitely use them again. .quality.
"Excellent service"
I bought a low mileage mercedes clc from the garage and was really impressed with the service provided and the condition of the car. Although the premises are not as good as a main dealership the car was presented showroom standard. The members of staff of staff were friendly and honest. Definitely purchase from them again
I bought a BMW 320D M sport coupe from Cardiff Trade Sales. I was initially intending on taking out a bank loan to finance the car, but actually got a much lower rate from the garage"¦ I'd been to a few garages on Penarth Road to look at BMWs, one of which (without mentioning names) was quite an amusing experience as the salesmen were slightly over keen. Was refreshing to be approached with a laid back sales approach. Had a slight problem with my car, where the airbag light came on after a few weeks which left me feeling a bit un-nerved. However, I called the garage, took it in and they rectified it immediately. Will deal with again.
These guys are easy to deal with.No hassle,sensible pricing & a honest trade in value given.
I usually hate the aggravation of trading in & buying a vehicle,but my experience at Cardiff Trade Sales was the opposite to what I have come to expect from the used car business...Excellent,friendly service.
We had a look at two cars in another large second hand car showroom nearby (no names mentioned but the colour was not black) We were looking to buy a specific make and model and they had two in stock. Didnt want anything to do with a part exchange and even though we were paying cash for the balance they didnt want to sort out a test drive. Gave up and went to Cardiff Trade Sales where we knew there was one car we may like. He met us when we got there and immediately offered us tea,coffee etc. Gave us the keys and left us to it. When we wanted to know anything we just called him across where he explained and left us to it. Offered us a test drive immediately when we said we were interested and whilst we were away sorted out a trade in price on our old car. Has been helpful all the way with changing the plates over and made sure the car was serviced and valeted when we picked it up. Brand new MOT already on it. Admittedly it is only a few weeks but if they are as good as they appear to be we would highly recommend talking to them if you are in the market.
The Bmw i found for sale at Cardiff Trade Sales was priced considerably lower than comparable models I saw elsewhere. Living a distance from Cardiff I couldn't be faced with the hassle of travelling all the way, only to find it wasn't what I wanted, so I gave them a call. I spoke to Mike he assured me that the car was absolutely mint with no problems whatsoever, So i made the journey down to view the car. I would like to thank all the staff at Cardiff Trade Sales for there friendly advice on helping me choose my new car. They work with a no pressure friendly approach , From picking up the phone and inquiring about the car then arranging to view it i felt under no pressure, on arrival i was offered a cup of coffee and left to look over the car.I had been looking at cars for over 2 months and i must say it was a refreshing change to be left alone while i looked around. The selection of used German cars they had on offer were the best i had seen. After driving the car we went back into the office and had a chat , the car looked and drove spot on! I was well happy and it was worth the effort in driving down to view it.In a nut shell the car was £1000 cheaper than i could find anywhere else and was the best condition one i had found,I had agreed with Mike i would come back in 3 days to pick the car up, he told me that the car would have a Mot,Service and valet before i came back to collect it. I did not part exchange my old car as i gave that to my son. I called the next day to find out where the nearest train station was to the garage , an advisor picked up the phone and told me Cardiff Central Station, He Said as soon as you arrive give us a call and we will come and collect you, Nothing is too much for these boys , Once again Thank You Cardiff Trade Sales .
Lyndsey Price
We were on our way to a different garage in Cardiff just to see what an Audi Q7 looked like in the flesh before we decided to buy one. However on passing this garage one caught my husbands eye so we turned around and went for a look. It had everything that we wanted and more but was a bit more expensive than we'd planned. The very friendly salesman gave us the keys to have a look and asked if we wanted any bottles of water. He gave us his sales card and we left, not even bothering with the other garage. After a couple of days we were still thinking about this Audi with all the added extras so we decided to go and have another look. The salesmen were so friendly, they offered bottles of water and said to help myself in the fridge. Even though the car was right at the back by the fence they got it out for us to have a test drive, it was amazing and so comfortable. We came back and I saw one of the salesman carrying a pint of strongbow so I jokingly made a comment and he said it was for a customer and asked if I wanted one. When I said no thank you he asked if we wanted any other drinks or ice cream. We went inside to chat to a different salesman and I was offered a glass of prosecco which I accepted as I wasn't driving home. We ended up buying the car as it was too nice to let go. 2 days before we were due to part exchange and pick the new one up a bus hit the mirror on mine while I was doing the school run. I was gutted thinking that the garage would never take mine as part exchange as I now had to go through the bus company to get it repaired. My husband phoned them up and they were amazing and said not to worry and to still come down as planned. I started the claims process for the mirror and now the car garage are dealing with the claims company directly and told us not to worry about anything. On the day of exchange the Audi was all ready waiting for us. Switchover was so easy and straightforward. I have told all my friends about this garage and highly recommend it. The salesmen are friendly and approachable. None of them were pushy like some garages that you go to. Nothing is too much trouble for them. As a bonus you also get any drink of your choice � Between us my husband and I have bought a few cars in the past and never have we gone into a garage and been offered ice creams and a selection of alcoholic and non alcoholic drinks. We would definitely come back here in the future and would recommend the place to anyone looking for a new car
Linford Harris
Thanks to aaron today I've gone home a happy man with a happy family all because of the great service I've received . I sincerely appreciate the professionalism and the knowledge that aaron has giving me towards buying the right car for my family . I would highly recommend cardiff trade sales to family and friends in the near future
Gary Phillips
Pleasure to buy a car from this dealership. All friendly staff and Mike really looked after me. I picked up a great car with no hidden prep and transport charges like motorpoint. They have a cracking range of top end cars and are well worth calling in. Thanks guys
Di Kamburugamuwe
Thank you so much for the fabulous service you gave me today. Such a friendly, professional family business offering high quality cars. Every member of staff were so friendly and courteous. Did not feel pressured at all and the transaction went smoothly. Very good rates for NHS staff. I would not hesitate in recommending this business at all.
Nathan Farah
Travelled all the way from Basingstoke today to collect my Red And Black Transporter DSG from Cardiff Trade Sales.

The van was parked out front freshly serviced, MOT'd & valeted, it was looking brilliant.

The staff were very welcoming and professional. No pressure selling as the vehicles quite clearly sell themselves looking at the cars on the forecourt!

Many thanks for great customer service and even setting up my insurance and tax for me.

Regards from one very happy T5 owner � (which now needs a was after the 150mile trip)
Michael Laech
Incredible and professional service from the moment I walked through the door to getting a car. The car was spotless when I picked it up with extremely helpful and friendly staff at hand. I would recommend Cardiff Trade Sales to anyone. Cheers Guys!
Rhys Walters
When I first arrived too Cardiff Trade Sales I was welcomed with a handshake off the salesmen and a complimentary coffee. Nice touch. Then I told Mike what vehicle I was looking at, BMW 1Series M Sport. He gave me the keys and let me look around the vehicle at my own pace with no pushy salesmen pitch. Then after that I was given the car for a test run with no limit of time and Mike even let me go out on my own which i preferred as I could relax whilst getting used too the vehicle. I signed the agreement and a week later the vehicle was ready for collection which was in Immaculate condition inside and out. Brand new mot, fresh service and brand new tyres all round. I was a bit cautious when buying a car from a used car dealership but Cardiff Trade Sales are different from the rest. They go above and beyond for you and nothing is too much too ask. Highly recommended to anyone in search of a used premium brand car.
Lucy Press
A massive thank you to Mike, Aaron and Lee for outstanding customer service!! Really looked after us and got us another fantastic deal. Wouldn't go anywhere else
Stacey Edwards
What can i say! i cant recommend Cardiff trade sales highly enough. myself and partner have both recently purchased vehicles from here and couldn't be more happy. Stress free transaction and very helpful people. Never once felt pressured in to anything. if i could give them more stars i would. will 100% be coming back here in the future.
Pat Edwards
We bought a car from here a few weeks ago and were very pleased with all aspects of the sale.
From the welcoming cuppa on arrival to the politeness of the staff and a very good deal, we give a 5 star rating.
The car was even delivered to us the following day.
We will certainly be recommending Lee and his staff as well as the excellent range of cars he has for sale.
Joanne Thompson
Excellent customer service skills, would definitely recommend.
Simon Williams
Low millage car, in near immaculate condition at an excellent price.
The guys on the forecourt were brilliant. Very polite, friendly and accommodating.
so many positives from dealing with Cardiff Trade Sales... £8 a month for 3 years warranty on the car.
Definitely use them again and would definitely recommend them to friends and family